Returns & Exchanges Policy
At KST Kustoms, we want you to be fully satisfied with your purchase. If your custom apparel or fashion piece isn't exactly what you expected, you can return it within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.